Shipping Policy

Last Updated: 15th April 2026

Thank you for shopping with Born Story. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after business hours or on holidays will be processed the next working day.
You will receive a confirmation email once your order has been placed and another notification once it has been shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and order value.

Estimated delivery times:

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (if available)

Delivery times are estimates and may vary due to external factors such as logistics delays, weather conditions, or high order volumes.

3. Shipping Locations

We currently ship across India.
For international shipping inquiries, please contact us at support@bornstory.in

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS.
You can use this tracking ID to monitor your shipment status in real-time.

5. Delays & Issues

While we aim to deliver within the estimated timeframe, delays may occur.
Born Story is not liable for delays caused by courier partners or unforeseen circumstances.
If your order is significantly delayed, please contact our support team.

6. Incorrect Address

Please ensure your shipping address is accurate.
We are not responsible for orders shipped to incorrect addresses provided by customers.
Additional charges may apply for re-shipping.

7. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will investigate the issue and assist with a replacement or refund where applicable.

8. Contact Us

For any shipping-related questions or concerns:

Email: support@bornstory.in
Phone: +91 0421 424 0111
Address: Shop-1, Puspha Theatre, 462, PN Road, Near Naidu Hall, Opposite Airtel Office, Ramn Nagar, Tiruppur, Tamil Nadu – 641602

By placing an order with Born Story, you agree to the terms outlined in this Shipping Policy.